Andrew Burton-Jones is a Professor of Business Information Systems at the UQ Business School, University of Queensland. Andrew conducts research on how organizations can use information systems more effectively, how to improve systems analysis and design methods, and how to improve theories and methods in the IS discipline. Over the last decade, much of his work has focused on the digital transformation of healthcare. He is a Fellow of the Association for Information Systems, Fellow of the Academy of the Social Sciences in Australia, and Editor-in-Chief of MIS Quarterly. During the panel, he will explore the proposition that digital health innovation contributes to widening the divide in the context of ‘precision prevention’ (Canfell et al. 2021). Precision prevention is an innovative vision for healthcare that is motivated by using the power of consumer-centred, real-time data, to enable new ways to identify, assess, and improve population health outcomes, making disease prevention and wellbeing initiatives matter. On one hand, precision prevention should help reduce disparities because it moves the focus away from the acute-care sector (where many biases are already built-in) and deliberately looks for differences among consumer cohorts. On the other hand, precision prevent could simply reinforce existing biases if it is not enacted mindfully. I will discuss how this might occur and propose safeguards that could help.
Ritu Agarwal is Distinguished University Professor and the Robert H. Smith Dean’s Chair of Information Systems at the Smith School of Business, University of Maryland. She is also the founding director of the school’s Center for Health Information and Decision Systems (CHIDS). Her current research focuses on the use of information technology in healthcare settings, health analytics, and artificial intelligence applications in health. In addition to publishing her research in journals such as Information Systems Research, MIS Quarterly, Management Science, Journal of the American Medical Informatics Association and Health Affairs, Agarwal has made presentations at a variety of national and international conferences. She has been the National Science Foundation ADVANCE Professor for Maryland Smith and won the university’s Distinguished Scholar-Teacher Award. In 2017 she was appointed as a Distinguished University Professor, Maryland’s highest academic honor. Agarwal served a six-year term as editor-in-chief of Information Systems Research, one of the world’s top academic journals in information systems. Other editorial appointments include senior editor at MIS Quarterly and associate editor for Management Science. In 2010 Agarwal started the annual Conference on Health IT and Analytics (CHITA). This conference is a leading research forum at the intersection of technology, analytics and health. CHITA attracts international scholars, policymakers and business executives who work in healthcare reform. Agarwal is deeply passionate about using her research capabilities and advocacy to improve the practice and delivery of healthcare.
Eivor Oborn is current Professor of Healthcare Management in the area of Innovation and Organisational Change at Warwick Business School, UK. She earned her PhD at Cambridge Judge Business School, University of Cambridge in 2006, and is currently an honourary Fellow at Cambridge Judge Business School and Fellow at the Cambridge Digital Innovation Centre (CDI). Eivor is Senior Editor at MISQ and has published work in leading journals, including Academy of Management Journal, Organization Science, Information Systems Research and MISQ. Her research interests span the fields of healthcare, online communities, digital innovation & ICTs, as well as entrepreneurship in ecosystem contexts. She teaches in the area of Change Management, Strategic Health Leadership and Corporate Entrepreneurship. During the panel, she will cover how digital technologies change healthcare delivery, including what services are accessible, and to whom. She is going to focus on geographical issues associated with access. Geographic influence on access is more than distance, but also shapes transportation challenges, connectedness of family and kin network, and centrality of decision makers in care. She will draw on empirical examples of Cancer Care in the Arctic North, immersive pediatric care in Israel that extends into Gaza communities, and care for eye injuries in cosmopolitan London. With telemedicine as a focal digital innovation, Eivor will address in each empirical case access how transportation challenges are circumvented (urban-rural divides); new role for kinship groups to participate in care (access for whom); where decisions for care are being (re)made (access to what).
Ilias Pappas is a Professor of Information Systems at the Department of Information Systems, University of Agder (UiA), Norway. His research activities include data science and digital transformation, social innovation and social change, user experience in different contexts, as well as digital marketing, e-services, and information technology adoption. He has published over 100 articles in peer reviewed journals and conferences and has been a Guest Editor for several journals. On the panel, Ilias shares his view that we need to be able to capture the complexity inherent within the interactions among the multiple actors in different types of environments to improve our understanding of inclusiveness to digital health innovation. Employing a research approach that includes asymmetric and configurational-focused case-outcome theory construction can help identify the multiple necessary and sufficient conditions that explain the same outcome for different groups of individuals (or organisations). Next, to narrow the digital divide, he will argue that we will need to take actions that will ensure inclusiveness of these individuals, especially the non-experts, in the design and development of the digital innovations, starting from the problem formulation all the way to the formalisation of the learning.
Youngjin Yoo is the Elizabeth M. and William C. Treuhaft Professor of Entrepreneurship and professor of information systems in the Department of Design & Innovation at the Weatherhead School of Management, Case Western Reserve University. He is the faculty director of xLab. He is also a WBS Distinguished Research Environment Professor at Warwick Business School, UK, and a visiting professor at London School of Economics and Political Science, UK. His work was published in leading academic journals such as MIS Quarterly, Information Systems Research, or, Organization Science, and he is senior editor at leading journals such as MIS Quarterly, the Journal of AIS and Journal of Information Technology. His research interests include digital innovation and entrepreneurship, ethical AI, digital health, and organizational genetics. During the panel, Youngjin shares insights from his studies on the design of a decentralized data ecosystem (from technology and business perspectives) that offers highly personalized dynamic digital health services. It is built on the principle of ownership and portability of data. He sees a the shift from a highly centralized data ecosystem that we currently have to a decentralized data ecosystem as an opportunity for addressing access and other societal challenges for different stakeholders including patients, providers, and tech suppliers.
Sirkka L. Jarvenpaa is the Bayless/Rauscher Pierce Refsnes Chair in Business Administration at the McCombs School of Business, The University of Texas at Austin. She is an AIS fellow and LEO Award recipient. Professor Jarvenpaa’s research focuses on inter-organizational collaboration in fast paced and technologically complex knowledge environments. Her work has appeared in leading information systems, management, accounting, marketing, psychology, and anthropology journals.
Hannes Rothe is Associate Professor for Information Systems at ICN Business School. He is co-founder of the Digital Entrepreneurship Hub (with Freie Universität Berlin). Hannes’ research interests lies on organizing data and knowledge, digital entrepreneurship, and digital infrastructures. His work has been published in journals such as Journal of the Association for Information Systems, Strategic Management Journal, Information Systems Journal, Communications of the AIS, and others.
Virpi Kristiina Tuunainen is a professor of Information Systems Science at the Department of Information and Service Management of Aalto University School of Business. She is an AIS fellow Award recipient. Her current research focuses on ICT enabled or enhanced services and digital innovation. Her work has appeared in journals, such as, MIS Quarterly, MISQ Executive, Communications of the ACM, Journal of Management Information Systems, Journal of Strategic Information Systems, and Information & Management, and in conferences, such as, ICIS, ECIS and HICSS. She currently serves as senior editor for EJIS and for JAIS.